Attain Insight, an Ottawa, Ontario-based business, is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Attain Insight Website and governs data collection and usage. By using the Attain Insight website, you consent to the data practices described in this statement.

Collection of your Personal Information

Attain Insight collects personally identifiable information, such as your email address, name, home or work address or telephone number. Attain Insight may also collect anonymous demographic information, which is not unique to you, such as your postal code, age, gender, preferences, interests, and favourites.

There is also information about your computer hardware and software that may be automatically collected by Attain Insight. This information can include: your IP address, browser type, domain names, access times and referring Website addresses. This information is used by Attain Insight for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Attain Insight Website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Attain Insight public message boards, this information may be collected and used by others. Note: Attain Insight does not read any of your private online communications.

Attain Insight encourages you to review the privacy statements of Websites you choose to link to from Attain Insight so that you can understand how those Websites collect, use, and share your information. Attain Insight is not responsible for the privacy statements or other content on Websites outside of the Attain Insight Website.

Use of your Personal Information

Attain Insight collects and uses your personal information to operate the Attain Insight Website and deliver the services you have requested. Attain Insight also uses your personally identifiable information to inform you of other products or services available from Attain Insight and its affiliates. Attain Insight may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Attain Insight reserves the right to use third-party emailing services such as Mailchimp and event registration platforms such as Eventbrite to manage communications and events. Attain Insight abides by the respective third-party privacy policies and makes available unsubscribe and deletion of personal data options available to all users in this community.

Attain Insight does not sell, rent or lease its customer lists to third parties. Attain Insight may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In addition, Attain Insight may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Attain Insight, and they are required to maintain the confidentiality of your information.

Attain Insight does not use or disclose sensitive personal information, such as race, religion, or political affiliations.

Attain Insight keeps track of the Websites and pages our customers visit within Attain Insight, in order to determine what Attain Insight products and services are the most popular. This data is used to deliver customized content and advertising within Attain Insight to customers whose behaviour indicates that they are interested in a particular subject area.

Attain Insight Websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Attain Insight or the site; (b) protect and defend the rights or property of Attain Insight; and, (c) act under exigent circumstances to protect the personal safety of users of Attain Insight, or the public.

Accuracy and Retention of Data

We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes. Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Information. We will retain your information for as long as your account is active or as long as needed to provide you with our Services. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our Agreements.

Use of Cookies

The Attain Insight Website use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Attain Insight pages, or register with Attain Insight site or services, a cookie helps Attain Insight to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Attain Insight Web site, the information you previously provided can be retrieved, so you can easily use the Attain Insight features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Attain Insight services or Web sites you visit.

Security of your Personal Information

Attain Insight secures your personal information from unauthorized access, use or disclosure. Attain Insight secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Websites, it is protected using encryption, such as the Secure Socket Layer (SSL) protocol.

Notice of Breach of Security

If a security breach causes an unauthorized intrusion into our system that materially affects you or people on your Distribution Lists, then Attain Insight will notify you as soon as possible and later report the action we took in response.

Safeguarding Your Information

Attain Insight take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the Personal Information.

Attain Insight accounts require a username and password to log in. You must keep your username and password secure, and never disclose it to a third party. Because the information in your Distribution Lists is so sensitive, account passwords are encrypted, which means we cannot see your passwords. We cannot resend forgotten passwords either. We will only reset them.

Changes to this Statement

Attain Insight will occasionally update this Statement of Privacy to reflect company and customer feedback. Attain Insight encourages you to periodically review this Statement to be informed of how Attain Insight is protecting your information.

Compliance

Attain Insight operates in Canada. Our office is located in the Canada, while some of our technology providers  operate in the United States, so your information may be transferred to, stored, or processed in the United States. While the data protection, privacy, and other laws of the United States might not be as comprehensive as those in your country, we take many steps to protect your privacy, including offering a data processing addendum. By using our Website, you understand and consent to the collection, storage, processing, and transfer of your information to our facilities in the Canada and those third parties with whom we share it as described in this policy.

Questions & Concerns

Attain Insight welcomes your comments regarding this Statement of Privacy. If you believe that Attain Insight has not adhered to this Statement, or If you have any questions or comments, and/or if you want to update, delete, or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, please use our contact form to send us a message. You may also contact us by postal mail or email at:

Attn. Privacy Officer

info@attaininsight.com
Attain Insight
463 Ancaster Ave
Ottawa, ON K2B 5B6 Canada